2jbet Privacy
Policy & Data
Protection Notice

1.1 Who We Are. This Privacy Policy is issued by the operator of the 2jbet platform, accessible at https://2jbet.bio ("2jbet", "we", "us", "our"). 2jbet operates as the data controller in respect of personal data collected from users of the Platform. As data controller, 2jbet determines the purposes and means by which your personal data is processed.

1.2 Purpose of This Policy. This Privacy Policy sets out, in clear and accessible terms, the following: (a) what categories of personal data 2jbet collects from and about you; (b) the purposes for which your personal data is collected and processed; (c) the lawful grounds upon which processing is conducted; (d) how long your data is retained; (e) with whom your data may be shared; and (f) the rights you hold in relation to your personal data and how to exercise them.

1.3 Scope. This Privacy Policy applies to all personal data collected in connection with your access to and use of the 2jbet platform, including data collected through the website at https://2jbet.bio, any associated mobile-optimised version, email communications, and any other interaction you have with 2jbet. It applies to all registered players, visitors browsing without an account, and anyone who contacts 2jbet support.

2jbet collects the following categories of personal data from and about its users:

2.2 Sensitive Data. 2jbet does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, unless specifically required by our licensing obligations. If you voluntarily disclose information of this nature during a support interaction, we will handle it with enhanced care.

2.3 Third-Party Data. Where permitted, 2jbet may receive data about you from third-party sources including payment processors (such as JazzCash and EasyPaisa), anti-fraud service providers, and identity verification service providers in connection with the KYC process.

2jbet collects your personal data through the following mechanisms:

• Direct submission: Information you provide actively when completing the registration form, updating account settings, submitting KYC documents, initiating a deposit or withdrawal, or contacting our support team through any channel;
• Automated technical collection: Data collected automatically when you access and use the 2jbet platform, including IP address, device identifiers, browser fingerprint, and session logs — collected through server logs, cookies, and similar tracking technologies;
• Payment providers: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment providers when you initiate deposits or withdrawals;
• Identity verification providers: Data returned by third-party KYC verification services used to confirm the identity and age of players before processing withdrawal requests;
• Fraud prevention services: Risk signals and fraud indicators received from third-party fraud screening services used to protect the integrity of the 2jbet platform and its users.

2jbet processes your personal data on one or more of the following lawful grounds, depending on the specific processing activity in question:

• Contractual necessity: Processing necessary for the performance of the contract between you and 2jbet — including account creation, bet placement, deposit processing, withdrawal handling, and customer support. Without this processing, we cannot provide the 2jbet service to you;
• Legal obligation: Processing required to comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements, identity verification requirements imposed by our gaming licence, and record-keeping obligations;
• Legitimate interests: Processing necessary for the legitimate interests of 2jbet, where those interests are not overridden by your rights and interests — including fraud prevention, security monitoring, platform analytics to improve the service, and responsible gaming monitoring;
• Consent: Where you have given specific, informed consent to a processing activity — most notably in connection with direct marketing communications. You may withdraw such consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

2jbet uses the personal data it collects for the following specific purposes:

• Account management: Creating and maintaining your 2jbet account, processing your registration, verifying your identity during KYC, and managing your account profile and settings;
• Service delivery: Processing bets and game rounds, managing your PKR wallet, processing deposits and withdrawals through JazzCash, EasyPaisa, and other supported payment methods, and operating the bonus and promotions system;
• Security and fraud prevention: Monitoring account activity for signs of fraudulent behaviour, unauthorised access, money laundering, bonus abuse, and other prohibited conduct as defined in the 2jbet Terms and Conditions;
• Responsible gaming compliance: Monitoring gaming patterns to identify potential problem gambling behaviour, enforcing deposit limits and self-exclusion settings you have configured, and fulfilling our responsible gaming obligations under our gaming licence;
• Customer support: Responding to your enquiries submitted via live chat or email, resolving disputes, and maintaining records of support interactions for quality assurance and training purposes;
• Regulatory compliance: Fulfilling all obligations imposed by our gaming licence, including record-keeping, AML reporting, age verification, and responding to lawful requests from regulatory or law enforcement authorities;
• Platform improvement: Analysing aggregated and anonymised usage data to understand how players use the 2jbet platform and to improve existing features and develop new ones;
• Marketing communications: Where you have consented, sending promotional communications about 2jbet bonuses, new game releases, PSL and cricket betting promotions, and other relevant offers by your registered mobile number or email address.

6.1 Principle. 2jbet does not sell your personal data to third parties. We do not share your personal data with third parties for their own marketing purposes. We share your personal data only in the circumstances and with the categories of recipient described in this section.

6.2 Permitted Recipients. Your personal data may be shared with the following categories of third party, strictly for the purposes described:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, SadaPay, NayaPay, and USDT TRC20 processing partners — for the purpose of processing your deposits and withdrawals. Data shared is limited to what is necessary to complete the transaction;
• Identity verification providers: Third-party KYC and identity verification service providers engaged by 2jbet to verify the identity and age of players as required by our gaming licence. These providers process identity documents under strict confidentiality obligations;
• Fraud prevention services: Third-party fraud screening and risk assessment service providers used to identify and prevent fraudulent activity on the platform;
• Game software providers: Casino game developers and live dealer studio operators who power games available on the 2jbet platform. Technical data necessary for game delivery may be shared with these providers under data processing agreements;
• Regulatory and law enforcement authorities: We may be required to disclose personal data to regulatory bodies, gaming licensing authorities, or law enforcement agencies where legally required to do so. 2jbet will comply with valid legal requests while seeking to minimise the scope of disclosure to what is strictly necessary;
• Professional advisors: Lawyers, auditors, and other professional advisors engaged by 2jbet in connection with the operation of the business, subject to professional confidentiality obligations.

6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of the 2jbet business, personal data held about registered users may be transferred to the acquiring entity as part of the transaction. Users will be notified of any such transfer and the privacy practices of the incoming controller.

7.1 What Are Cookies. Cookies are small text files placed on your device when you visit a website. The 2jbet platform uses cookies and similar tracking technologies (including local storage and session storage) to maintain your login session, remember your preferences, and collect analytical data about how the platform is used.

7.2 Types of Cookies We Use. The following categories of cookies are used on the 2jbet platform:

• Strictly necessary cookies: Essential to the operation of the platform — used to maintain your logged-in session, process transactions, and apply your security settings. These cookies cannot be disabled without breaking core platform functionality;
• Functional cookies: Used to remember your platform preferences, such as language settings, display preferences, and your last-accessed section of the site. These improve your experience but are not essential;
• Analytical cookies: Used to collect anonymised or pseudonymised data about how users interact with the 2jbet platform — which pages are visited, how long sessions last, and which features are most used. This data is used to improve the platform;
• Security cookies: Used to detect fraudulent login attempts, anomalous session behaviour, and other security threats. These contribute to account protection.

7.3 Managing Cookies. You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 2jbet platform, including your ability to remain logged in. Strictly necessary and security cookies cannot be disabled through browser settings without losing access to core features.

8.1 General Retention Principle. 2jbet retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required to comply with applicable legal and regulatory obligations. When personal data is no longer required, it is securely deleted or anonymised.

8.2 Specific Retention Periods. The following general retention periods apply to major data categories:

• Account and identity data: Retained for the duration of your registered account and for a period of 5 years following permanent account closure, to satisfy AML and gaming regulatory record-keeping requirements;
• Financial and transaction data: Retained for a minimum of 5 years from the date of each transaction, in accordance with AML compliance obligations and financial record-keeping requirements;
• Gaming and betting history: Retained for the duration of your account and for 2 years following account closure, used for dispute resolution, responsible gaming monitoring, and compliance purposes;
• KYC documents: Retained for 5 years following the date of verification or account closure, whichever is later, in accordance with AML regulations;
• Support communications: Retained for 2 years from the date of the interaction, used for dispute resolution and quality assurance;
• Technical and log data: Typically retained for 12 months for security monitoring purposes, after which it is deleted or anonymised.

8.3 Extended Retention. In certain circumstances — including where your account is under investigation, where legal proceedings are in progress or reasonably anticipated, or where a regulatory authority has requested data preservation — 2jbet may retain data beyond the standard periods described above until the relevant matter is resolved.

9.1 Technical Measures. 2jbet implements industry-standard technical security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption applied to all data transmitted between your browser and the 2jbet platform;
• Encryption of sensitive data fields — including passwords and financial reference data — at rest in 2jbet's databases;
• Multi-factor authentication requirements for access to 2jbet internal systems that hold user data;
• Intrusion detection and monitoring systems that continuously scan for unusual access patterns;
• Regular security assessments and penetration testing of the 2jbet platform infrastructure.

9.2 Organisational Measures. Access to personal data held by 2jbet is restricted on a need-to-know basis. Staff who require access to user data in the course of their duties are subject to confidentiality obligations and receive regular training on data protection responsibilities. Access rights are reviewed regularly and revoked upon termination of employment or change of role.

9.3 Data Breach Response. In the event of a personal data breach that poses a risk to the rights and freedoms of affected users, 2jbet will take prompt steps to contain the breach and will notify affected users in accordance with our obligations under applicable data protection standards. Notification will be provided via your registered email address where feasible.

You have the following rights in relation to personal data that 2jbet holds about you. These rights are subject to certain limitations and exemptions under applicable law, particularly where data is retained for regulatory compliance purposes:

11.1 Age Restriction. The 2jbet platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 — whether through a misrepresentation during registration or any other means — we will immediately close the relevant account, delete the associated personal data to the extent not required for compliance purposes, and take appropriate steps to prevent recurrence.

11.2 Parental Controls. 2jbet encourages all Pakistani parents and guardians to make use of available parental control software and the age-restriction settings available on Pakistani mobile networks to limit minors' ability to access online gambling platforms. 2jbet enforces the 21+ age restriction through the KYC verification process applied before withdrawal processing.

12.1 Opt-In Marketing. With your consent, 2jbet may contact you with promotional communications about bonuses, new game releases, cricket betting promotions (including PSL season offers), casino tournaments, and other 2jbet services relevant to Pakistani players. Marketing communications may be sent via your registered mobile number (SMS) or email address.

12.2 Opting Out. You may withdraw your consent to receive marketing communications at any time through any of the following methods: (a) by updating your notification preferences in your 2jbet account settings; (b) by using the unsubscribe link included in any marketing email; (c) by contacting the 2jbet support team and requesting removal from marketing lists. Opting out of marketing communications does not affect your ability to receive transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which are sent as part of the service regardless of marketing preferences.

12.3 No Third-Party Marketing. 2jbet does not share your personal data with third parties for the purpose of those third parties sending their own marketing communications to you.

13.1 Cross-Border Processing. As an internationally licensed platform, 2jbet's data infrastructure may involve the transfer of personal data to servers and service providers located in jurisdictions outside Pakistan. Where such transfers occur, 2jbet ensures that appropriate safeguards are in place to protect your personal data to a standard comparable to the protections set out in this Privacy Policy.

13.2 Safeguards. International data transfers by 2jbet are governed by contractual arrangements with recipient third parties that require those parties to process personal data in accordance with data protection standards consistent with internationally accepted frameworks. Service providers handling user data are contractually prohibited from using that data for any purpose other than providing the agreed services to 2jbet.

13.3 Payment Processing. Data shared with Pakistani payment processors — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — remains subject to the data protection practices of those providers. We recommend reviewing the privacy policies of your chosen payment provider for full details of how they handle transaction-related data.

14.1 Right to Update. 2jbet reserves the right to update or amend this Privacy Policy at any time. Where changes are material — such as a change in the categories of data we collect, the purposes for which data is used, or the third parties with whom it is shared — we will notify registered users in advance via their registered email address or through a prominent notice on the 2jbet platform.

14.2 Effective Date. The version of this Privacy Policy currently displayed on the 2jbet platform is the version in effect from the effective date stated at the top of this document. Your continued use of the 2jbet platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not accept the changes, you must discontinue use of the Platform.

14.3 Historical Versions. Archived versions of prior Privacy Policies are available to registered users upon request by contacting the 2jbet support team.

15.1 Privacy Enquiries. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 2jbet, please contact us through the following channels. Our data protection team monitors these channels and will respond within 5 business days:

• Email: [email protected] — please include "Privacy Enquiry" in the subject line and send from your registered email address;
• Live Chat: Available within your logged-in 2jbet account, 24 hours a day, 7 days a week.

15.2 Complaints. If you are not satisfied with 2jbet's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the regulatory body under whose authority 2jbet operates its gaming licence. Details of the relevant authority will be provided upon request or as part of our response to your complaint.